Terms of use

The online store operates at the website www.astron-electric.gr under the terms and conditions presented below. The use of the online store presupposes the unconditional acceptance of all the following terms and conditions.

BUSINESS IDENTITY
The company has an online store for displaying and selling products through the Internet. The online store operates at the website www.astron-electric.gr under the terms and conditions presented below. The company with the name “ASTRON ELECTRIC SA”, with TIN: 096175495 (Tax Office of Kalamata) and no. GEMI: 14797845000 is headquartered at Themistokleous 2, Kalamata 24131. Astron Electric reserves the right to unilaterally modify or renew the terms and conditions of transactions. Any such change will be announced through this online store website. It also reserves the right to change the content of the website (indicatively mentioned price, availability, photo, description, etc.), without prior notice. It is clarified that the change of terms does not include orders that you have already made. The use of the online store presupposes the unconditional acceptance of all the following terms and conditions. If the user disagrees with some or all of the terms of use of the online store, he must abstain from using it, otherwise he declares that he has unreservedly accepted all the terms and conditions of operation.

PROVIDED INFORMATION AND PRODUCTS
Astron Electric is committed to the quality, completeness and validity of the information contained on its websites, subject to any technical or typographical errors that may not be foreseen or have occurred unintentionally or due to force majeure of the website. At the same time, it reserves the right to change the content of the website, without prior notice at any time and these changes take effect from the moment they take place and are immediately published on the internet.

USER RESPONSIBILITY

The users of the Astron Electric online store declare and accept that they will not use it as well as its content, in any way illegal, immoral, offensive and malicious. They also state that the information provided by them during the use of the online store and its contents, is absolutely accurate and correct. The online store of www.astron-electric.gr is not responsible for any technical problems that may occur to users when attempting to access the website and during it and are related to the operation or compatibility of their own infrastructure with the use of the website. Finally, they state that they assume all responsibility from the use of the online store and their account, by persons not authorized by them as well as the compensation from any damage caused by this use, to Astron Electric and any other partner.

LIMITATION OF LIABILITY

Astron Electric is not responsible for any errors in prices, features or photos and reserves the right to change prices without notice. It is also not liable to users / customers, for damages that may arise from the execution / or not of their order. At the same time it does not bear any responsibility for direct or indirect, positive or negative damage (indicative and not exclusively mentioned, lost profits, business shutdown, loss of data and data, loss of customer, etc.), which arise in connection with the operation, or / and the use of the online store. Customer-users are solely responsible for the evaluation and selection of products and services offered by the website and www.astron-electric.gr does not bear any responsibility in relation to the correctness of users’ choice, or any incompatibilities between products – software – services provided by it. The transfer of goods is done on behalf and under the responsibility of the customer if required. Astron Electric is not responsible for defects or poor quality of third-party products available to its customers, because the goods are received by their suppliers and / or manufacturers, packaged in closed boxes. In the event of a defective or defective product you should contact an Astron Electric representative and you will be promptly replaced with the defective product or your money back (See Product Returns). Finally, Astron Electric is not committed to the availability of products, as stated in the online store, but undertakes the obligation to inform users in case the availability of a ordered product is different from the one listed on the website.

INTELLECTUAL PROPERTY RIGHTS

The website www.astron-electric.gr is the official website of Astron Electric. All content on the websites, posted by Astron Electric, including images, graphics, photographs, drawings, texts, services and products are the intellectual property of Astron Electric and are protected under the relevant provisions of Greek law, European law and international law. contracts. The names, images, logos and insignia representing Astron Electric and / or its online store and / or third parties affiliated with them, as well as their products or services, are exclusive Astron Electric trademarks and / or trademarks and / or of http://www.astron-electric.gr and / or the above third parties and are protected by Greek, EU and international laws on trademarks and industrial and intellectual property and unfair competition.

In any case, their appearance and display on the websites http://www.astron-electric.gr should in no way be construed as a transfer or assignment of their license or right to use

TRANSACTIONS

Astron Electric operates in accordance with the legislation governing remote contracts, ie Law 2251/1994 on consumer protection and in particular Articles 3, 3a, 3b, 3d-3c, which define the conditions and the procedure to be to be followed in case of remote contract, as well as any other relevant article of the above law.

AVAILABILITY

In cases where the products you ordered are not available you will be informed by e-mail or by phone about the exact delivery time. If you agree on the new delivery time you must inform us by e-mail or fax that you are aware and wish your order to remain active. In case the new conditions for the execution of the order do not satisfy you, your order will be canceled.

MORE VIOLENCE

If for reasons of force majeure (eg bad weather, strikes, etc.) it is not possible to deliver the products or services within the predetermined time we will inform you, in order to tell us if you wish, in these circumstances, the completion of your order.

order cancellation

The order can be canceled in the following cases:

Before the order is completed, during the electronic ordering process you can remove the quantities of products from your shopping cart by clicking the delete button and then updating. At the same time, you can change the amount of products you have selected to zero.
If the online order has been completed but the product has not been shipped to your place yet you can call 2107102222 and one of our partners will cancel your order

PRODUCT RETURNS

In case, you want to return the products you bought because you are not satisfied or you are not completely satisfied, you have the right to do so within 14 days from the date of receipt of the order. The products must be in the condition in which you received them, without their packaging being unsealed and accompanied by the receipt or the sales invoice. In this case you will be charged only with the cost of returning the products. The company is not responsible for any damages that may occur to the products during the return process. Immediately after receiving the products to be returned and after making sure that their packaging is in excellent condition and that the product has been sold by our company, our representative will contact you so that you can agree on the way you want, in order to get your money back. . The refund will be completed within 15 days from the date of receipt of the returned product by our company. In case you want to return products that have a problem in their operation and are covered by warranty, then the product is returned and the support department will contact you and inform you about the repair process of the specific product or its replacement. – if this is not repaired. The above does not apply in case the defective product is covered by a warranty directly from the manufacturer or his representative. In any case, before returning products for any reason, contact customer service.

PRICES OF PRODUCTS SOLD

The prices listed include VAT (24%).

SECURITY

Astron-electric.gr recognizes the importance of the issue of the security of your personal data as well as your electronic transactions and takes all the necessary measures, with the most modern and advanced methods, to ensure your maximum possible security. All information, which is related to your personal information and your transactions, is secure and confidential.

PRIVACY

Astron-electric.gr is committed to the protection of personal data, users of the website and its customers in compliance with law L.2742 / 97 on protection from the processing of personal data. Your personal information is requested, recorded and used only for your service by the online store of the company. Your personal information will not be given in any case to other companies or bodies without your permission, while according to the law of personal data protection you can access it whenever you wish. Finally, astron-electric.gr provides the possibility to any user who no longer wishes to use the website and the services provided by it, to submit a request to delete from its file. In this case the user’s personal data and data are deleted and cease to be used.